You are not decieved. The mushrooms we send are fresh. It is possible, that if the shipping time of the mail is long, or if the shipment is exposed to heat, that the mushrooms go bad. Please get into contact with the shipping department.
Email: email@example.com Type "URGENT" in the topic. They will fix this fast and get you new mushrooms for free. I am sorry that you did not get a reply from us. Please tell me to which email addres did you send your email?
To us, satisfied customers are very important. Our company grows from repeat customers.